Welcome

Can I confirm that I am of legal drinking age in my country?
The position of Caves do Casalinho is of permanent concern and an appeal to the responsible consumption of alcoholic drinks, within the limits established by law. Be healthy. Drink with moderation.

PRIVATE POLICY

PRIVATE POLICY

We respect your privacy and appreciate the trust you place in us. In this Privacy Policy we explain who we are, for what purposes we can use your data, how we treat it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.

Your data will be processed by Caves do Casalinho, Lda, 500059705, with registered office at Rua do Casalinho nº 6 4815-703 Santo Adrião – Vizela – Portugal. This company is responsible for the processing of personal data in compliance with the General Regulation on Data Protection.

WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

The information you provide us is only intended to provide you with a service best suited to your characteristics and needs. As such, and for the purpose of delivering orders, payments and contacts, we hereby inform you that your contact details and addresses will be transmitted to payment companies, transport companies and subcontracted service providers for the performance of our service.

Email Marketing: With your permission, we may send you emails about our store, new products and other updates.

This data processing will only be carried out with your consent, provided at the time of registration. If you consent, you will receive marketing communications via email and SMS.

Consent to the processing of personal data for marketing purposes can be revoked at any time.

Your data will be kept until you want to delete it.

CONSENT

How do we obtain your consent? When you provide us with your personal information to complete a transaction. If we ask for your personal information for a secondary reason, such as marketing, we ask for your consent, where you will have the opportunity to opt out of us using your information for these purposes. How can I withdraw my consent? If, after providing your data, you wish to change this consent, you can do so whenever you want and thus prevent us from contacting you to obtain or disclose any information. To change this consent, please contact us at geral@casalinhowines.com or by mail at the following address: Rua Costa Cabral, 777A Sala 9 – 4200-224 Porto

DISCLOSURE

We may disclose your personal information if we are required to by law or if you violate our Terms of Service.

THIRD PARTY SERVICES

In general, our third-party providers will collect, use and disclose your information only to the extent necessary to enable the services provided by them to be performed.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide about transactions related to purchases.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.

Specifically, keep in mind that certain providers may be located or have facilities that are located in different jurisdictions than yours or ours. Therefore, if you wish to proceed with a transaction that involves a third-party service provider such as Paypal, for example, your information may be subject to the legislation of the jurisdiction(s) where the service provider or where its facilities are located.

For example, if you are in Portugal and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act. Whenever you leave our store's website or are redirected to a third-party website, you will be governed by that website's Privacy Policy or Terms of Service.

TERMS AND CONDITIONS CAVES DO CASALINHO, LDA

The purchase of any product at CasalinhoWines.com from Caves do Casalinho, Lda implies acceptance of these General Conditions of Online Sale. Any and all alcoholic beverages available for sale on the website may only be purchased by persons of legal age in their country of residence.

The description, image and any other information of a product presented on CasalinhoWines.com may be changed without prior notice. The images that illustrate each product may differ from the product delivered. All prices shown on CasalinhoWines.com can be changed without prior notice and products are always subject to out of stock.

Under Portuguese legislation, all prices shown include the respective VAT rates in force (6%, 13% and 23%).

If an order cannot be partially or fully satisfied, the customer will be immediately contacted by our Customer Service in order to find the most appropriate solution. Orders will only be processed after the effective receipt of payment, only the order itself does not constitute a reservation of the products.

Transport Cost – The amount to be charged is according to the place of delivery, in Mainland Portugal, Islands or another international destination. In general, an order takes up to 5 working days to be delivered in mainland Portugal, 7 working days in the islands and Europe and between 7 to 10 days in the rest of the world.
All orders placed at CasalinhoWines.com from Caves do Casalinho, Lda have a maximum payment period of 15 days. After this period, the order will be automatically cancelled.

All products sent by Caves do Casalinho, Lda must be checked upon delivery. If you find that your order is damaged, you must immediately return it to the transport company, duly justify the reason for the return on the delivery note and immediately notify Caves do Casalinho, Lda.

Caves do Casalinho, Lda is not responsible for shipments made to countries where the respective law does not allow the entry of alcoholic beverages. Customers are responsible for any seizure of their orders. In case of return of products, customers will be refunded only the amount corresponding to these same products.

All purchases made at CasalinhoWines.com from Caves do Casalinho, Lda are subject to Portuguese legislation. Any conflict or divergence of interpretation of the General Conditions of Online Sale will be submitted to the competent Portuguese Court.

If the Client is located outside mainland Portugal, Caves do Casalinho, Lda informs you that any legal proceedings must be brought exclusively in the Portuguese Courts.

Under the terms and for the purposes of article 18 of Law no. 144/2015, of 8 September, we inform you that the ADR entity available is the Lisbon Consumer Conflict Arbitration Center, with the following contacts:

Address: Rua dos Douradores, N.º 108, 2nd and 3rd, 1100-207 Lisbon

Phone: 21 880 70 30

Website: www.centroarbitragemlisboa.pt

GENERAL ASPECTS

The use of the Site automatically attributes the condition of User and implies the acceptance, fully and without reservation, of all the provisions included in the Terms and Conditions, in the version in force at any time when accessing the Site. If you do not fully accept any of the conditions established, you should not access/use our Site. By consulting, using or downloading the content of the Site, you undertake to respect the conditions set out in this document.

The User may use the Site without any registration. However, some of the Site's features may be registration-dependent.

COOKIES

Please see our Privacy and Cookies policy.

SITE FEATURES

PRODUCT CATALOG

On the Website are available the products sold by Caves do Casalinho, Lda, 500059705, with head office at Rua do Casalinho nº 6 * 4815-703 Vizela-Portugal. The product information presented on the Site is only intended to provide a brief summary of information for the convenience and information of the visitor.

We take all steps to ensure that the information and data contained on the Site are accurate and up-to-date when entering it. However, updating or correctness of this information is not guaranteed. We make no warranty, express or implied, as to the accuracy or completeness of any information (including information about goods and services) included on the Site.

We reserve the right to change, delete or move any information on the Site at any time without notice.

Users expressly accept and acknowledge that:

• The photographs presented on the Site are merely illustrative, and Users should consult detailed information about the products and their respective characteristics/specifications;
• The price shown is the recommended price, however, there may be spelling errors which we cannot guarantee supply if this is the case;
• We will use reasonable efforts to include accurate and up-to-date product information on the Site. However, we cannot guarantee this;
• We do not guarantee the existence of the articles included in the Site in stock, nor do we assume responsibility for discontinued articles.

REGISTERED USER

REGISTRATION

In order to access more features, the User may register on the Site.

The User must fill in a form, in which, in addition to optional elements, he must indicate the following data:

• First and last name;
• E-mail address;
• Keyword.

All information provided by the User must be correct and true. The User must update the information provided whenever it undergoes any changes. The User is solely responsible for any false, incomplete or incorrect statements made and for the damage they may cause to the company or third parties, with the information provided.

We will not be responsible for any damages resulting from the misuse or negligent use of the password defined by the User to access his/her account. The User must ensure the confidentiality of the respective password.

ACCOUNT FEATURES

The Registered User will have access to a personal area, with the data that he has indicated at the time of registration. By registering, the User will be able to access his account data and proceed to its alteration and consult his orders, with the company.

PERSONAL DATA AND DATA SECURITY / INTELLECTUAL PROPERTY / LIMITATION OF LIABILITY / FINAL PROVISIONS

In case of violation of these Terms and Conditions, we reserve the right to exercise any and all legally prescribed actions. Furthermore, we reserve the right, at our discretion, to terminate access to or use of the Site, with or without notice to the User.

The Terms and Conditions of use of the Site are regulated in accordance with the laws in force.

If any provision described herein is found to be illegal, void, or for any reason unenforceable, that provision will be eliminated or reduced in accordance with the law, without affecting the validity and enforceability of the remaining provisions.

We reserve the right to change these Terms and Conditions without prior notice. The User is bound by the version of the Terms and Conditions at the time of use, so we recommend that you consult it periodically.

Cookies Policy

How we use cookies

Cookies are used to improve our service. Some of the cookies are essential to ensure the features provided, while others are intended to improve performance and user experience.

Essential cookies are intended to:

– Remember what you add to cart
– Remember your order progress

Functional cookies are intended to:

– Remember your account details
– Ensure your connection is secure
– Ensuring that the website is displayed consistently

Performance cookies are intended to:

– Improve website performance by reducing the number of page loads you visit
– Improve user experience

Targeting cookies are intended to:

– Allow you to share and like on social media
– Send information to other websites to personalize the advertising shown.

Examples of use of cookies:

Cookies are used to improve the service provided to you, for example:

– Enable the use of some services such as payment, which would not be possible without cookies
– Allow a service to recognize your device so you don't have to constantly provide the same data
– Recognize that you have already provided a username and password when connected to the client area so that you do not have to do so each time you consult a page
– Count how many people are using a service, thus ensuring that use is fast
– Analyze data that allows us to know how you use the services so that we can improve them.

If you do not allow the website to use cookies, some pages and features will not work as expected. As an example, you will not be able to use the shopping list.

If you wish to delete cookies that are already on your computer, consult the “Help” section of your internet browser.
You can also find out more information about cookies and how to manage them on the website http://www.aboutcookies.org (English) or consult the “Help” section of your internet browser

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